Privacy Policy

Information We Collect

We may collect information you choose to provide, including your name, phone number, email address, vehicle year, make, and model, service interests, quote request details, messages submitted through forms, and appointment or booking information where applicable.

Quote and contact forms may also include page path, page URL, form identifier, service context, submission identifier, SMS consent status, SMS consent text/version, submission time, remote IP address, user-agent, and similar information used to process the request, reduce spam or abuse, preserve consent records, and support website security.

We may collect technical information related to website use, such as IP address, browser type, device information, pages visited, events on the website, booking-link clicks, phone or text link clicks, quote-form events, and similar data used for security, analytics, advertising measurement, and website operation.

Cookies and Consent Controls

The website uses necessary browser storage and technical functions to operate the site, remember cookie preferences, protect forms, and support security. These controls are needed for the website to work properly.

The website also offers analytics and marketing cookie preferences where required by region or when a visitor opens Cookie preferences in the footer. Visitors can accept all optional cookies, reject all optional cookies, or manage analytics and marketing preferences.

Cookie preferences are stored in this browser under the website's cookie-consent storage key. The footer Cookie preferences button can be used to reopen preferences and update choices.

After the SEC-008 consent-region update, EEA, UK, Switzerland, and unknown or missing production-region cases require consent before optional analytics or marketing consent is granted. U.S. visitors with a valid U.S. region signal may not see an automatic banner by default, but can still open Cookie preferences from the footer.

Analytics and Advertising Measurement

The website uses Google Analytics and Google Ads measurement through Google tag/gtag. These tools may help us understand page visits, website performance, quote-form events, phone and text link interactions, booking-link interactions, and advertising conversion measurement.

Google Consent Mode is used with analytics and advertising consent fields, including analytics_storage, ad_storage, ad_user_data, and ad_personalization. Optional analytics and advertising consent is denied until a visitor choice or applicable region handling allows it.

Google Analytics and Google Ads are used for measurement and conversion tracking. OC House of Tint does not intentionally use Google Ads remarketing, customer-match uploads, audience lists, or ad personalization unless the current Google Ads setup shows otherwise.

How We Use Information

We use submitted information to respond to quote requests, schedule or confirm appointments, send service-related communications, communicate about requested tint, paint protection film, or booking services, provide customer service and follow-up, improve our website and business operations, measure website and advertising performance, maintain form and website security, and support legal, compliance, security, or fraud-prevention purposes.

Sale and Sharing

OC House of Tint does not sell personal information. OC House of Tint does not share personal information for cross-context behavioral advertising. OC House of Tint may disclose limited information to service providers and tools used to operate the website, respond to quote requests, manage bookings, measure website performance, and protect the site.

Quote, Contact, and Booking Services

Quote and contact form submissions may be processed by the public website and forwarded to OC House of Tint's quote intake or business systems so the team can respond to the request.

TimeTap is used for online scheduling and booking. The Book Now route redirects visitors to TimeTap for appointment scheduling, and information entered in TimeTap may be subject to TimeTap's own terms and privacy practices.

TimeTap does not handle deposits or payments for OC House of Tint. Deposits or payments, when requested, may be handled separately outside TimeTap through payment methods such as Zelle. This policy does not publish Zelle account details, banking information, or payment instructions.

SMS/Text Messaging

When you choose to opt in to SMS through a website form or another approved opt-in channel, OC House of Tint may send service-related text messages about your quote request, appointment confirmations, deposit reminders, service updates, vehicle-ready notifications, or customer care request.

Message frequency varies based on your inquiry, appointment, or service request. Message and data rates may apply. Reply STOP to opt out, reply HELP for help, or contact us at info@ochouseoftint.com.

Carriers are not liable for delayed or undelivered messages.

SMS Consent and Data Sharing

Mobile information, text messaging originator opt-in data, and SMS consent are used only to provide requested communications from OC House of Tint. They are not shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or buy mobile numbers, SMS opt-in data, or SMS consent. We may use trusted service providers to help operate the website, email, booking, analytics, communications, and business systems. Those providers may process information only as needed to provide services to OC House of Tint and are not allowed to use mobile information or SMS consent for their own marketing.

Service Providers and Third-Party Tools

We may use service providers and third-party tools to operate and secure the website, host or deploy the site, process quote requests, support analytics and advertising measurement, manage online scheduling and booking, communicate with customers, maintain business records, and handle deposits or payments where applicable.

Website-related services may include Google Analytics, Google Ads, Google tag/gtag, TimeTap, quote intake or business systems, hosting or CDN/security services, deployment tooling, communication tools, and payment or deposit handling tools where applicable.

Data Retention

Quote and contact form submissions are kept as long as reasonably needed to respond, provide service, maintain business records, prevent abuse, and meet legal or accounting obligations.

Customer, appointment, vehicle, invoice, warranty, and job records are kept as long as reasonably needed for customer service, warranty support, accounting, tax, legal, and business record purposes.

Regional Privacy Rights

Depending on your location, you may have rights to request access, correction, deletion, portability, or to opt out of certain uses of personal information.

Privacy requests can be made through the privacy contact listed below. OC House of Tint will review and respond to requests as required by applicable law.

Visitors can use the Cookie preferences control in the footer to manage optional analytics and marketing cookie preferences for this browser.

Data Protection

We use reasonable administrative, technical, and operational safeguards intended to protect submitted information. No website, email, SMS, or internet-based system can be guaranteed to be completely secure.

Third-Party Services

Our website may link to or use third-party tools such as scheduling, email, analytics, advertising, hosting, security, or communication providers. Those services may have their own terms and privacy practices.

Contact

OC House of Tint

Website: https://ochouseoftint.com

Privacy contact: info@ochouseoftint.com

OC House of Tint uses email for website and privacy contact requests and does not publish a physical mailing address for privacy requests in this policy.